Return Policy

You may return any unused and unopened item within 15 days of purchase for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

We'll notify you via e-mail of your refund once we've received and processed the returned item. You should expect to receive your refund within 1-2 business days of us receiving your package, however, in many cases you will receive a refund more quickly. Please note it may take your bank 5 to 10 business days to process our refund request. This varies depending on your financial institution.

If you need to return an item, please email customercare@shopsaxb.com.

Exchange Policy

You may exchange any unused and unopened item within 15 days of purchase. We'll notify you via e-mail of your exchange once we've received and processed the exchanged item. You should expect to receive your new item within 1-2 business days of us receiving your package.

If you need to exchange an item, please email customercare@shopsaxb.com.